1.Introduction
At Docivate (“we,” “our,” “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We collect information in the following ways:
- Information You Provide:
We collect personal information you voluntarily give us when you fill out forms on our website, schedule a consultation, subscribe to our newsletter, or contact us directly. This may include your name, email address, phone number, practice name, and any other information you choose to provide. - Automatically Collected Information:
When you visit our website, we automatically collect certain technical information to help us improve your experience. This includes your IP address, browser type, operating system, pages visited, and the date and time of your visit.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services.
- Respond to your inquiries and requests.
- Send you relevant information, updates, and marketing communications (you may opt out at any time).
- Monitor and analyze website usage to improve our website and services.
Comply with legal obligations.
4. Data Security
We implement and maintain appropriate technical and organizational measures to protect the security of your personal information against accidental or unlawful destruction, loss, alteration, or unauthorized disclosure.
However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
We may share your information with:
Service Providers:
We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are obligated to keep your information confidential.
Legal Requirements:
We may disclose your information if required to do so by law or in response to valid legal requests, such as a court order or subpoena. Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.
6. Cookies
We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us understand how you use our site. You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Your Rights and Choices
You have certain rights regarding your personal information, including:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request correction of inaccurate or incomplete information.
- Deletion: You may request deletion of your personal information, subject to certain legal exceptions.
- Opt-Out: You may opt out of receiving marketing communications from us at any time.
To exercise any of these rights, please contact us using the information provided below.
9. Who we share your data with
We take your privacy seriously and do not sell, trade, or rent your personal information to third parties for marketing purposes. However, to provide our services effectively, we may share your information with the following categories of trusted third parties:
Service Providers:
We may share your information with third-party service providers who perform services on our behalf, such as:
- Email and communication platforms
- Scheduling and calendar tools
- Document management and storage systems
- Analytics and website performance tools
- Customer relationship management (CRM) systems
These service providers are contractually obligated to keep your information confidential and use it only for the specific services they perform for us.
EHR and Practice Management Systems:
As part of our medical scribing and documentation services, we may need to access or integrate with your Electronic Health Record (EHR) system or practice management software. Any data shared is strictly limited to what is necessary to perform our services and is handled in compliance with HIPAA regulations.
Legal and Regulatory Compliance:
We may disclose your information if required to do so by law, regulation, or legal process, such as in response to a court order, subpoena, or government request. We may also disclose information to protect the rights, property, or safety of Docivate, our clients, or others.
Business Transfers:
In the event of a merger, acquisition, restructuring, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you of any such change and any choices you may have regarding your information.
With Your Consent:
We may share your information with third parties when we have your explicit consent to do so.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: info@docivate.com
