Common Questions
What exactly does Docivate do?
We give doctors their time back. We provide trained medical virtual assistants who handle scribing, billing, documentation, chart auditing, admin support, and social media management - so you can focus entirely on patient care. Think of us as your behind-the-scenes team that makes your practice run smoothly.
How is Docivate different from hiring a regular VA?
Most virtual assistants aren't trained in healthcare. They don't understand medical terminology, HIPAA requirements, or the specific workflows of a medical practice. Our team is different. We specialize in healthcare. Every member of our team is trained in medical documentation, compliance standards, and clinical workflows. We don't just assign you a VA - we assign you a specialist who understands your world.
Is Docivate HIPAA compliant?
Absolutely. 100%. HIPAA compliance isn't optional for us - it's our foundation. We follow strict security protocols, use encrypted systems, and train every team member on privacy standards. Your patient data is safe with us. Always.
How quickly can I get started?
Most physicians are up and running within 48 hours of their discovery call. We move fast because we know you need relief now - not weeks from now. Our onboarding process is smooth, efficient, and designed to get you results immediately.
Do I have to sign a long-term contract?
No. We believe you should stay with us because we deliver - not because you're locked in. We operate month-to-month. You can pause, adjust, or cancel anytime. No penalties. No fine print. Just exceptional service.
Services Questions
How does medical scribing work with my EHR?
Your scribe works directly within your EHR during patient visits. They document in real-time while you focus on the patient. We support all major EHR platforms including Epic, WellSky, Cerner, Allscripts, eClinicalWorks, and many more.
How many patients can a scribe handle per day?
A well-trained scribe can support 15-20 patients per day, depending on your practice volume and complexity. We'll match you with a scribe who can keep up with your pace.
What kind of documentation do you handle?
Everything. SOAP notes, H&P, discharge summaries, referral letters, procedure notes, progress notes, and any other clinical documentation your practice requires. If it needs to be documented, we handle it.
What admin tasks can you handle?
Prior authorizations, referral coordination, patient scheduling, inbox management, patient follow-ups, documentation management, and more. If it's administrative and it's consuming your time, we can handle it.
Why does a physician need social media?
Because in 2026, patients Google you before they book. Your online reputation matters. Patients choose physicians based on reviews and online presence. We build that presence for you.
